COVID 19 Updates
Monday 29th November 2021 — NZ Stores Update
On December 3rd, our stores will be operating under the new NZ COVID-19 Protection Framework. Our locations in Auckland, Wellington, Christchurch and Dunedin have undertaken the required risk assessments and are able to operate under the guidelines for general retail.
What does this mean for customers visiting our stores?
Customers visiting our stores will be required to scan in using our QR code and sanitize hands upon entry, and wear a face mask for the duration of the visit. We expect to have capacity limits in place for each of our locations to ensure staff and customers can maintain safe distancing. Card payments are preferred at this time. Under the guidelines for general retail, we do not require proof of vaccination from customers.
Please get in touch with your nearest store should you have any questions. We look forward to seeing you in store for holiday season shopping!
Stay safe + take care! x The Fabric Store Team
Wednesday 10th November 2021 — Auckland Store Open
Auckland sewists, we are beyond excited to let you know that our Newton Road store will be back open for in-store shopping from Wednesday 10th November! The store is bursting with beautiful new fabrics from the past few months and our team can't wait to assist with your new-season projects!
Planning A Visit?
Following government guidelines, customers will be required to check in via QR codes and ensure a face mask is worn for the duration of their visit. We will have strict hygiene protocols in place and ask that all customers follow these guidelines for the safety and wellbeing of fellow customers and staff.
Not Able To Vist?
Those unable to visit the store in person, are able to shop with the store via email and phone for mail orders or pickup.
If you have any questions or concerns, please get in touch with the store via [email protected] or by calling (09) 366 1991
Stay safe and take care x The Fabric Store Team
22nd September 2021 - Level 3 Auckland Store
We are happy to let you know that our Auckland store is able to offer contactless pick-up and mail orders from Wednesday September 22nd, via phone and email. With lots of juicy new fabrics and specials, we encourage you to utilise this service!
Stay safe and take care! x The Fabric Store Team
7th September 2021 - Level 2 Wellington, Christchurch + Dunedin Stores
Our stores in Wellington, Christchurch, and Dunedin will be back open normal hours from tomorrow Wednesday 8th September, with Level 2 precautions in place. At Level 2, our priority is ensuring the health and safety of our customers and staff. You will be required to scan in using our QR code upon arrival, wear a face mask for the duration of your visit and sanitize your hands before entering. Please ensure you practise social distancing and take care with what you touch. Our Wellington, Christchurch, and Dunedin teams look forward to seeing you in store!
Our Auckland store remains closed under Level 4 restrictions. Please note our Online Store is shipping essential winter fabrics and face mask-making supplies only at this stage, with delays in delivery to be expected due to the volume of orders. We highly encourage our NZ-based sewists to visit your nearest store if you can!
Stay safe and take care! x The Fabric Store Team
31st August 2021 — Level 3 Wellington, Christchurch + Dunedin Stores
We are happy to let you know that our stores in Wellington, Christchurch and Dunedin are able to offer contactless pick-up and mail orders from Wednesday this week, via phone and email. With lots of juicy new fabrics and merino specials, we encourage you to utilise this service! Note our Auckland store remains closed under Level 4 restrictions.
[email protected] (04) 801 8887
[email protected] (03) 381 5558
[email protected] (03) 477 2000
Please note our Online Store is shipping essential winter fabrics and face mask-making supplies only at this stage, with delays in delivery to be expected due to the volume of orders. We highly encourage our NZ-based sewists located outside of Auckland and Northland to place an order with your nearest store if you can! 💌
Stay safe and take care! x The Fabric Store Team
18th August 2021 - All New Zealand Stores Closed
New Zealand sewists, our four retail stores are currently closed during lockdown and we are not able to offer mail order or contactless pick up in store at this time. Our online store remains open, and we invite you to browse our recent arrivals!
All orders placed through our Online Store are processed and dispatched from our Auckland based HQ which is separate to our store locations. If you have placed an order with us online prior to August 17th, and you have not yet received a shipping confirmation email, your order will be still in our processing queue. Processing is currently on pause for all orders, including orders placed during lockdown, and will resume once it is safe for our team to do so, when the alert level lifts here in Auckland.
A huge thank you from our teams for your continued support and patience!
Stay safe and take care! x The Fabric Store Team
30th June 2021 - Wellington Returns to Alert Level 1
Wellington sewists, we're pleased to hear Wellington has moved back into Alert Level 1. We still encourage the use of our QR tracer codes upon arrival when visiting the store.
The Fabric Store Team
23rd March 2021 — Wellington Store Alert Level 2
Wellington sewists, with the regional move to COVID-19 Alert Level 2 taking place this evening, we kindly ask that all visitors to our Cuba Street store take care to socially distance 2m when you visit and to scan our QR tracer codes upon arrival.
Additional hygiene protocols are in effect, for further updates please visit our COVID-19 updates page via the link in our bio.
Stay safe and take care! x The Fabric Store Team
7th March 2021 - Auckland Store Open
Auckland sewists, our Newton Road store is back open as per usual hours today with COVID-19 level two hygiene protocols in effect! We kindly ask that you take care to socially distance 2m when you visit and to scan our QR tracer codes upon arrival.
Stay safe and take care! x The Fabric Store Team
28th February 2021 - Auckland Store Mail Orders Only
Hello New Zealand sewists!
Following recently announced COVID-19 Level 3 restrictions in Auckland, our Newton Road store will be temporarily closed for in-person retail sales from Sunday 28th Feb until advised. We welcome you to give the store a call and place a mail order or organise a contactless pickup!
Our stores in Wellington, Christchurch and Dunedin remain open as per usual hours with COVID-19 hygiene protocols in effect. We kindly ask that you take care to socially distance 2m when you visit and to scan our QR tracer codes upon arrival.
Updates will be made available on our websites via the link in our bio! Our Online Store will continue shipping as normal, please check the website for details!
Stay safe and take good care! x The Fabric Store team
18th February 2021 - Auckland Store Open
Auckland sewists, our Newton Road store is back open as per usual hours today with COVID-19 hygiene protocols in effect! We kindly ask that you take care to socially distance 2m when you visit and to scan our QR tracer codes upon arrival.
Stay safe and take care! x The Fabric Store Team
14th February 2021 - Auckland Store Mail Orders Only
Hello New Zealand sewists!
Following recently announced COVID-19 Level 3 restrictions in Auckland, our Newton Road store will be temporarily closed for in-person retail sales from tomorrow until advised. We welcome you to give the store a call and place a mail order or organise a contactless pickup!
Our stores in Wellington, Christchurch and Dunedin remain open as per usual hours with COVID-19 hygiene protocols in effect. We kindly ask that you take care to socially distance 2m when you visit and to scan our QR tracer codes upon arrival.
Updates will be made available on our websites via the link in our bio! Our Online Store will continue shipping as normal, please check the website for details!
Stay safe and take good care! x The Fabric Store team