Privacy Policy

We, The Fabric Store, may collect and hold personal information from you. Personal information means information about an individual and can include names, contact and address details, dates of birth, and other information which may be used to identify an individual.

Providing personal information is not a requirement in order to use our website. Personal information is collected and used only when it is voluntarily provided to us either by signing up to our newsletter, or when you contact us in relation to enquiries and requests. If you do not wish to provide us with the minimum personal information necessary for a particular purpose (such as our newsletter), we will not be able to provide you with that service. Where possible however, we will allow you to deal with us anonymously or by using a pseudonym.

We will take all reasonable steps to ensure that your personal information collected is accurate, up to date, and protected from loss, misuse or unauthorised disclosure.

We will never share your personal information with third parties apart from those identified in this Policy (unless we are authorised to do so or are required to by law) or disclose your personal information to an overseas recipient. For the avoidance of doubt, your personal information is not used to make automated decisions.

There are a number of third party service providers that we work with, which allow us to provide you with the most efficient user experience:

Our website is hosted on Craft CMS and we have a Data Processing Agreement in place. Craft provides us with a CMS platform and add-ons that allows us to market our products and services to you. You may find out more about Craft’s privacy policy at the following link: https://craftcms.com/privacy

We use Google Analytics to obtain anonymised data about our website (such as unique visitors and the number of visits) to analyse trends and help improve our website. This anonymous data is stored by Google Analytics for a period of 26 months in accordance with its policy, following which it is deleted. For more information about the processing of your data by Google Analytics, see Google’s Privacy Policy at the following link: https://policies.google.com/privacy

Our website is powered by Craft, which uses cookies to provide a personalised browsing experience. A cookie is a small file that is downloaded onto your computer when you visit a website. It allows us to recognise and tailor our website to you and it won’t harm your computer. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, rejecting cookies may affect your ability to use the full functionality of our website.

We use MailChimp to manage our email newsletter mailing list. Only once you sign up to our mailing list will MailChimp be able to access the personal information you have provided. You are able to update your email marketing preferences via the links provided in the footer of all MailChimp hosted email correspondence. You may also unsubscribe at any time from our mailing list and you will find options for doing so at the end of the email correspondence. Alternatively, you may email us to have this request actioned.

When you click on links on our website, they may direct you away from our website. We have no control over these websites and cannot be held responsible for the privacy practices of other sites. We encourage you to read their privacy statements.

You have the right to access and correct your personal information held by us. To query or access any personal information we hold about you, please contact us by email at [email protected].

This Policy may be updated from time to time. Any changes will be effective from the date of publication on our website.